Office Policies

Office Hours

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We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday & Thursday: 8 a.m. – 5 p.m.
Tuesday: closed
Wednesday: 7 a.m. – 12 p.m.
Friday: 7 a.m. – 12 p.m.

During inclement weather, our office follows Allen ISD delays and closures.

Emergencies

For an after-hours emergency, emergency numbers are always available on our voicemail. All after-hours messages regarding scheduling appointments or financial questions will be returned the following business day.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.

Straight Teeth for a Neat Smile

The Office of Dr. Karen S. Neat

  • The Office of Dr. Karen S. Neat - 430 N. Allen Dr., Allen, TX 75013 Phone: 972-727-1153 Fax: 972-727-1656

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